How often do you usually go to a bank? Or, how many times a month do you login to your mobile banking service? Due to the rise of many types of new financial startups (hereinafter, FinTech companies), banks are having a tough time strengthening their connections with the millennial generation. Against this background, JP Morgan Chase (hereinafter, Chase Bank), has rolled out a new mobile app targeting the millennials.
This is a report of my actual experience using the new banking app, Finn by Chase (hereinafter, Finn).